Feedback board

From a UX standpoint and onboarding, I feel like there should be a checklist of all these things that need to happen for these typical "default" settings. For example, I had to contact support to determine that my Email Preferences in an email footer had to be set up versus it automatically being already set up as a default. The nuances of switching email marketing tools. This would be one of those features that needs to be set up before being able to send emails, including automations.

I'm really disappointed with the help since I subscribed. When I was on the trial I could type questions into the chatbot and get really helpful AI generated responses. Now that I am a paying customer I get completely rubbish responses. It seems like you turned off the AI chatbot after I upgraded.

I've tried six times to get my logo, brand colors, and social links to stick in the Default Settings, and they revert back to the original default every time. (Yes, I've clicked Save).

Possibility (or suggest the improvement) of including the group, even the segment, as a UTM parameter -I currently see that customizations can only be made of the name of the campaign, the subject, the date of submission, and the name of the account-, so that we can then use that information. For all of us who have different shipping GROUPS, I think it can be a substantial improvement.

We'd love to be able to setup single sign-on with your platform via either OpenID Connect or SAML.