From a UX standpoint and onboarding, I feel like there should be a checklist of all these things that need to happen for these typical "default" settings. For example, I had to contact support to determine that my Email Preferences in an email footer had to be set up versus it automatically being already set up as a default. The nuances of switching email marketing tools. This would be one of those features that needs to be set up before being able to send emails, including automations.