+1 In this case, they are requesting SMS integrations in automations (though not necessarily ClickSend. They mentioned PostScript).

"Currently, many of my clients moving from Klaviyo are accustomed to having automation flows with integrated SMS/email in a single sequence. Because MailerSend isn't as strong for e-commerce SMS; my clients are converting to PostScript for their SMS needs. As a result, they have to split their flows and use Zapier to feed email data into MailerLite, which adds complexity to their setup."

Ticket: https://app.intercom.com/a/inbox/k893q3vr/inbox/admin/7295455/conversation/215474103589099?view=List