Raw SMTP Codes/Data in Campaign Deliverability Report Troubleshoot Bounces
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anthonyjvena User
Subscribers are the lifeblood of this product and our business. Having a way to troubleshoot bounces to resolve issues is a no brainer to add. The RAW SMTP code/data would allow us to troubleshoot bounce issues and resolve them instead of simply deleting a subscriber or adding them back without making an informed decision on the bounce reason or being able to fix it.
Raw SMTP Codes/Data in Campaign Deliverability Report Troubleshoot Bounces. ADD Here, simple upgrade: View bounces in campaign reports:
Navigate to Campaigns > Sent tab
Click View report on your campaign
Go to the Subscriber activity tab
Use the dropdown to filter by Hard bounce or Soft bounce
Add a column with Bounce Type and one for the RAW SMTP Code
Export bounce data:
In your campaign report, click the More button
Select Download report to export as CSV